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Frequently Asked Questions

Payment gateways are used only for orders with free shipping due to the complex logistics involved. For other orders, request a custom invoice from our team, including shipping details and costs from carriers like TOLL, Aramex, FedEx, and more.

Unlike typical e-commerce, we provide personalized quotes for each order, considering the logistics of large equipment. For promotional offers with free shipping, direct online checkout is available.

Shipping isn't included in the listed prices. We'll give you a personalized quote for shipping costs and timelines after you request one from us.

If your product indicates free shipping, it is part of one of our promotional campaigns. You can proceed with direct online checkout using our payment gateway (Stripe) for these items.

Yes, we offer Click & Collect for high-quality kitchen equipment at our showrooms. Note that large or heavy items may have restrictions; contact us for solutions.

Commercial Kitchen Company: Your Hospitality Partner

Commercial Kitchen Company is the go-to source for high-quality hospitality supplies and equipment in Australia. As a proud, Australian-owned business, we cater to a diverse range of hospitality needs, including restaurants, cafes, catering services, and hotels in Brisbane and the Gold Coast. Our extensive selection in our showrooms highlights everything from advanced commercial kitchen equipment to essential front-of-house products, all aimed at enhancing the efficiency and appeal of your business.

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